Frequently Asked Questions
Everything you need to know about your P.S. Good Times experience.
Are your beauty products cruelty-free?
Absolutely. At P.S. Good Times, we believe in kindness. All of our products are 100% cruelty-free and never tested on animals.
How long does shipping typically take?
We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days within the continental US, while international shipping can take 7-14 days.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you have a reaction to a product, please contact our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly on our carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.